Walker had learned that Favi Lo, her longtime Neiman Marcus sales associate at NorthPark, was sleeping with her husband. And Walker saw that her charges had soared in recent years while she recovered from a horrific head-on auto collision. She came to believe that her husband was responsible for many of the purchases and had used them to pump up commissions for his mistress. In September 2010, Walker filed a lawsuit, asking for her money back and possible punitive damages. A trial is set for Nov. 5.
In Walker’s favor, there is Neiman’s well-known, generous return policy. For most items purchased from its posh stores, it states, “You may return for credit, at any time, merchandise with which you are not completely satisfied.” For online purchases, you have up to 60 days to receive a full refund
I can’t even.